Shop Rollout Manager At Etisalat Nigeria

Shop Rollout Manager At Etisalat Nigeria

Etisalat Nigeria commenced commercial operations on 23 October 2008 with a promise to deliver innovative and quality services in Nigeria, Since then, Nigeria has continued to witness its innovative services.

Etisalat redefined speed with the roll-out of the unique 3.75G HSPA+ network and It has continued to prove itself an innovative company keen to give its subscribers the best possible experience at the most affordable price.

Etisalat Nigeria has seen unprecedented growth in the Nigerian telecoms industry with 18 million subscribers and consistently demonstrates its core values of – teamwork, integrity, passion for excellence, empowering our people and growing our people to Nigerians as it offers them world-class telecommunications services..

Etisalat has received several awards and endorsements for its quality and innovative services. Barely six months of operations in Nigeria, the Nigerian Communications Commission (NCC) pronounced Etisalat, Nigeria’s best network based on quality of service indices. In November 2012, Etisalat again received another award from the NCC for Excellent Customer Service. Other notable awards include – Brand of the Year award, Fastest Growing GSM Company of the Year, Best Marketing Company, Most Innovative Corporate Social Responsibility Company, Friendliest Tariff Mobile Operator, Best Telecoms Customer Service and Most Innovative Mobile Operator among others.

Indeed, at Etisalat the future is a world in which technology extends people’s reach on all fronts.


Manager.Shop Rollout

Job Summary                    

    Responsible for designing and ensuring consistent implementation of store/shop concepts.

    Responsible for managing the end-to-end delivery of shop rollout projects.


Principal Functions                        

    Continuously assess and review the activities of the shop design/rollout team, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.

    Establish and maintain relationships with key internal and external stakeholders.

    Manage the design teams in the preparation and production of all Etisalat shop drawings according to agreed specifications and in line with company standards.

    Ensure all quality assurance standards are recognized and incorporated in Etisalat’s shop design concepts.

    Manage and coordinate all shop design projects from brief to implementation and ensure that the delivery of shop concepts translate to positive consumer shopping experience while increasing brand perception/equity.

    Continually develop and refine design and implementation methods with the design team and present recommendations to the Head, Retail Operations and Rollout for review.

    Participate in the planning of all shop opening events.

    Implement the shop design work programs and plans in line with agreed upon procedures and guidelines.

    Assist in planning and managing the human and material resources of the unit to optimize performance, morale and enhance productivity.

    Manage inter-functional relations to ensure synergy across the various departmental functions.

    Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.

    Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Retail Operations and Rollout.

    Perform any other duties as assigned by the Head, Retail Operations & Rollout.

Educational Requirements                         


    First degree or equivalent in a relevant discipline.

    Postgraduate/professional qualification in a related field will be an added advantage.

Experience,Skills & Competencies                         


    Professional qualification and experience in project management is mandatory

    Six (6) to eight (8) years’ work experience, with at least three (3) years in a supervisory role


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