Manager Employee And Expatriate Relations At Etisalat Nigeria

Manager Employee And Expatriate Relations At Etisalat Nigeria

Etisalat Nigeria is recruiting to fill the below position of:

Manager Employee and Expatriate Relations

Job Summary
Implement Etisalat expatriate administration policies to ensure well-being of secondee and expatriate staff and their seamless integration into Etisalat and Nigerian work environment.

Principal Functions

  • Provide input in the development and update of Etisalat expatriate administration policies and procedures.
  • Coordinate the development and update of employee related policies to ensure seamless integration of expatriate staff into Etisalat work environment.
  • Assist with the drafting of Etisalat secondee contracts for expatriate staffs.
  • Manage relationship with immigration authorities and other government agencies and parastatals e.g. the Federal Ministry of Internal Affairs.
  • Keep abreast of beneficial international and local best practices on employee and expatriate administration and recommend updates to expatriates policies as required.
  • Coach, supervise and direct the activities of subordinates.
  • Administer contracts to expatriate staffs and liaise with Etisalat UAE to resolve any issues that may affect the secondees assigned to Nigeria.
  • Supervise the processing of visas and residence permits for expatriates and secondees, ensuring conformity with Etisalat policies and Nigerian Immigration laws and requirements.
  • Liaise with Training manager to coordinate the induction of expatriate staffs.
  • Ensure all expatriates are registered on the medical services provided to them and assist in resolving any issue that may come up regarding medicals.
  • Participate in the evaluation and selection of Health Management Organisations and other healthcare providers for Etisalat.
  • Manage activities related to staff health awareness and enlightenment programs.
  • Ensure adequate and accurate documentation for new hires including opening of new personnel files, issuing of ID cards, and completion of relevant forms.
  • Conduct exit interviews for resigning staff and document findings for management information use.
  • Monitor staff turnover rate and recommend action points to retain talents in Etisalat.
  • Liaise with administration and facilities to ensure timely provision of accommodation, vehicles and other facilities to expatriate staff.
  • Provide adequate information and direction to ensure proper management of expatriate ward’s schooling arrangements.
  • Ensure expatriates grievances and performance issues are resolved in line with established policies and procedures.
  • Advice expatriates on all HR initiatives and their impact on expatriate welfare.
  • Monitor and control the budgetary needs of the unit.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Chief Human Resources Officer
  • Perform any other duties as assigned by the Chief Human Resources Officer.

Educational Requirements
First degree in from a recognised university

Experience,Skills & Competencies

  • Six (6) to Eight (8) years work experience with at least three (3) years at supervisory level
  • Exit Management
  • Employee and Industrial Relations
  • Communication
  • Problem Solving
  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work
  • Customer Focus


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