Vacancy at Ascentech Services Ltd

Vacancy at Ascentech Services Ltd

One of our clients, a leading outsourcing firm in Nigeria is looking to hire a Call center training manager for their office in Lagos.

Call Center Training Manager

The successful candidate would be responsible for ensuring that call center agents provide the kind of service that builds high levels of customer satisfaction. By coaching and training both new recruits and experienced agents, the manager would help call centers meet their most important goals: improving productivity, reducing operating expenses, retaining customers, generating incremental revenue, and providing an outstanding customer experience.
The training manager would also be responsible for training call center agents on telecom products.
Qualified candidates should have a minimum of 2 years experience as a training manager in the telecommunications industry.

Method of Application

Interested candidates should forward CVs (in PDF or Word Format only) to [email protected]



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Comments

  1. YUSUFF HASSAN USMAN says

    Im a graduate of Olabisi Onabanjo University (Ago-iwoye).I study industry chemistry with second class lower lower.i will be very happy if your company can grant me a place.Thanks.

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