Customer Service Job At Fosad Consulting

Customer Service Job At Fosad Consulting

Fosad Consulting Limited – Our client, a major player in the Marine, Oil & Gas Industry is currently looking to hire an innovative and focused-driven individual to fill the position of:

Job Title: Customer Service Officer

Location: Port Harcourt

Job Descriptions

  • Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.
  • Answer customer inquiries and follow through on requests.
  • Take thorough notes and promptly forward action items that need to be handled by others.
  • Make outbound calls to business customers.
  • Prepares customer service summary reports.
  • Co-ordinates the handling of difficult and/or unusual situations.
  • Ensures and provides quality service to both internal and external customers
  • Handle inbound customer service calls with professionalism.

Qualifications

  • B.Sc/HND in any Social Science related courses
  • Must possess a minimum of 1 years working experience (One year experience in a Customer Service position in any industry.
  • Must be residing in Enugu (Interest candidates living outside Enugu need not apply)
  • Must have completed the mandatory 1year National Service (NYSC)

Additional Information
Interested candidates must:

  • Have good communication skills
  • Have good knowledge of Computer applications (Microsoft Office)
  • Possess excellent note taking skills
  • Be friendly and wiling to proffer solutions
  • Innovative and smart
  • Possess excellent listening skills
  • Be a good time manager
  • Be able to take initiative and be proactive

How to Apply
Interested and qualified candidates should:
Click here to apply online

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