Customer Support Executive Opening At Talent Bureau
Talent Bureau was born out of an increased demand for ‘service’. Our services are designed to take the stress of recruitment off our clients. We take the time to clearly understand our client’s specific requirements so that only the right candidates with the right profiles are recruited.
We do things differently and strongly focus on a service model that enables us to actively and effectively build long term relationships through our continued involvement with both clients and candidates.
Customer Support Executive
- Interact with customers by phone, e-mail or online chat concerning various care issues.
- Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Solicit cross-selling and up-selling opportunities within the customer care experience.
- Tracking and reporting of relevant customer care performance metrics.
- Capturing and applying customer feedback.
- Bachelor’s Degree
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
To apply, create a profile and upload your CV to our database by clicking on the following link: http://www.talentbureauonline.com/home2/profile/
or send directly to [email protected].
Please note that all applications will be reviewed and ONLY suitable candidates will be contacted. We would also keep all resumes in our database and contact candidates for other roles they are found suitable for
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