Etisalat Recruitment: Specialist Self Care and Manager,Billing and Credit control Needed
1)Specialist, Self Care
Brief Job Description:
- The specialist, Self-Care is part of the Customer Experience team and is responsible for enhancing existing and building new self-care capability across Etisalat service touch points primarily Web and Mobile channels. We are looking for an individual with an attention to detail whose aims include delighting customers through features and experience. Passionate about growing the online interactions and making etisalat.com.ng the one stop shop for product information and account management.
- This is a critical support role for the Customer Experience Team leading cross-functional internal and external teams to deliver a range of projects and initiatives at a time of significant online transformation. You will have significant responsibility and ownership for the definition, documentation and execution of Self Care Projects including directing and motivating project teams members and third party suppliers.
2) Manager, Billing and Credit control,
- Responsible for the management of all revenue collection, account management and credit control functions on all Trade Partners, Postpaid subscribers and Etisalat point of sales (POS).
How to apply:
To view full details and apply on etisalat’s official careers portal click here
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