Head.Contract Management Wanted At Etisalat Nigeria
Etisalat Nigeria commenced commercial operations on 23 October 2008 with a promise to deliver innovative and quality services in Nigeria, Since then, Nigeria has continued to witness its innovative services.
Etisalat redefined speed with the roll-out of the unique 3.75G HSPA+ network and It has continued to prove itself an innovative company keen to give its subscribers the best possible experience at the most affordable price.
Etisalat Nigeria has seen unprecedented growth in the Nigerian telecoms industry with 18 million subscribers and consistently demonstrates its core values of – teamwork, integrity, passion for excellence, empowering our people and growing our people to Nigerians as it offers them world-class telecommunications services..
Etisalat has received several awards and endorsements for its quality and innovative services. Barely six months of operations in Nigeria, the Nigerian Communications Commission (NCC) pronounced Etisalat, Nigeria’s best network based on quality of service indices. In November 2012, Etisalat again received another award from the NCC for Excellent Customer Service. Other notable awards include – Brand of the Year award, Fastest Growing GSM Company of the Year, Best Marketing Company, Most Innovative Corporate Social Responsibility Company, Friendliest Tariff Mobile Operator, Best Telecoms Customer Service and Most Innovative Mobile Operator among others.
Indeed, at Etisalat the future is a world in which technology extends people’s reach on all fronts.
Manages the tendering, contracting processes and contract executions / administration for all goods and services required by Etisalat
Ensure compliance with defined procurement policies and guidelines in all procurement activities
Manage the activities of the Contract Management Unit and ensure attainment of best practice in terms of the quality of Etisalat’s vendors, ensuring procurement policies, processes and procedures compliance as well as contractual terms and conditions.
Coordinate, consolidate and report vendor performance in relationship management
Recommends and implements improvement on contract activities and update existing document accordingly
Contracts (various: including formal, short form, and annual contracts) – Drafting, tenders, Evaluation, Recommendation and Contract Sign Off:
Non-Disclosure Agreements, Sales / Purchasing Agreements, Subcontracts, Consulting Agreements, Licensing Agreements, Master Agreements, review of customer proposed terms and conditions
Distribution Agreements (resellers, agents, joint marketing etc.)
Technical and Commercial Contracting
Serve as single point of contact on contractual matters for both internal and external stakeholders.
Ensure in-depth review variations and make recommendations there from
On all contracts, provide redlined recommendations and negotiate directly with customer or purchasing staff until consensus has been reached
As needed, provide guidance on contract matters to project managers or other operational staff, including training to new project managers and other employees in contracting practices and procedures.
Update and implement procedures for contract management and administration in compliance with company policy. As appropriate, contribute to or influence company policies.
Enforce compliance by company employees with established procedures. Identify areas of recurrent pressure.
Work with Risk Management / Finance to coordinate contractual requirements.
Support the Procurement Admin team in the establishment of a suitable process for Sales and Marketing activities not adequately covered by the standard procurement process.
Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.
Handle on-going issue and change management
Monitor transaction compliance (milestones, deliverables, invoicing etc.) and serve as single point of contact for issuance of RFSs, PACs, FACs
Maintain records of Performance and Bank Guarantees and Manage their receipt, monitoring and release
Lead post award contract management, including contract management planning.
Ensure contract close-out, extension or renewal.
Keep abreast of global and local best practice as it relates to the department’s activities.
Continuously assist in reviewing procurement activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
Furnish user departments with information on policies and guidelines governing the contracting policies and procedures in Etisalat.
Liaise with relevant department heads to identify and receive appropriate nomination for tender evaluation committees
Ensure the tendering process is carried out and completed in accordance to the Etisalatpolicies and procedures and liaise with user departments to compile information necessary for supplier evaluation.
Provide input in the development of effective contract management tracking systems to ensure prompt processing and reporting of tendering activities
Ensure accurate documentation of tendering and contract management activities of user departments.
Ensure the ongoing evaluation of vendor performance.
Plan and manage the human and material resources of the unit to optimise performance, morale and enhance productivity.
Manage inter-functional relations to ensure synergy across the various departmental functions.
Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.
Ensure adequate training and development is delivered to team members on procurement management.
Monitor and control the budgetary needs of the unit.
Prepare/compile agreed periodic activity and performance reports for the attention of the Director, Procurement.
Perform any other duties as assigned by the Director, Procurement
First degree or equivalent in a relevant discipline.
Postgraduate/professional qualification in a related field will be an added advantage.
Experience,Skills & Competencies
Nine (9) to twelve (12) years work experience, with at least three (3) years in a managerial role with proven track record of contract management.
Ability to analyze information and come up with insightful conclusions.
Good knowledge of contract management process and practice.
Good knowledge of general procurement process and administration.
An experienced Contracting & Procurement professional with profound knowledge of contracting roles in major capital and commercial projects. The ability to work effectively in a multi-cultural/diverse environment.
Ability to demonstrate knowledge and skills in the following commercial, technical and
Application of contracting and procurement processes and tools.
Project contract management
Development of category and project contracting strategies.
Analysis and negotiating skills.
Forms of Contracts and their application.
Commercial acumen / awareness
Managing internal and external stakeholders.
Effective communications at all levels of management both internally and externally.
Detailed knowledge of contracting phases, including post-award contract management and contract management plan development & execution
Creative thinker capable of developing innovative solutions and a motivated self-starter with a track record of delivery.
Experience of working in frontier project environments.
Good understanding of legal, finance, taxation and commercial issues related to contracting.